Here’s a simple troubleshooting guide when running into trouble while using SCCM 2012 Operating System Deployment (OSD). Of course it’s not intended to be 100% complete. Let me know in the comments if there are any important omissions or otherwise…

  • Network connectivity: cabling, VLAN, VMware vSwitch, Hyper-V virtual network
    • Firewall
      • PXE requests: UDP ports 67, 68, 69, 4011
      • OS installation: 69/UDP
    • DHCP Server: lease being used
  • SCCM Administration workspace
    • Site, Configure site components, Software Distribution
      • Network Access account: needs read access to shares containing images and drivers
    • Distribution point properties
      • General: certificate expiration
      • PXE: enabled, allow this DP to respond, enable unknown computer support
      • Multicast: enable multicast
      • Boundary groups
  • SCCM Software Library workspace
    • Drivers for network and storage, distribute
    • Boot image
      • import drivers for network and local disk access, drivers must match boot image (WinPE 2 = Vista+, unrelated to final OS)
      • Properties
        • Customization: enable command support (F8, smsts.log)
        • data source: deploy from PXE
      • distribute
    • Operating System Installer package properties
      • data source refers to OS media
      • Distribution Settings: Allow to be transferred via multicast
      • distribute
    • Task sequence
      • capture image path refers to destination wim image to be created
      • account needs write access
      • deploy to specific collection or unknown computers, purpose available, boot media and PXE
  • SCCM Monitoring workspace
    • Distribution Point Configuration Status: PXE and Multicast columns: enabled
    • System Status, Site Status: site server, distribution point, multicast service point healty
    • System Status, Component Status: SMS_EXECUTIVE, SMS_MULTICAST_SERVICE_POINT healthy
    • Reports, Task sequence*
      • e.g. Last 1000 messages for a specific computer (Errors, warnings and information)
  • Target PC/VM
    • Hyper-V VM: Legacy NIC (not necessary anymore since HV 2012 R2?) connected to correct virtual network
    • boot from NIC in BIOS
    • setupapi.log, netsetup.log
    • WinPE phase
      • ipconfig: check networking, DHCP, network drivers for boot image
      • diskpart | list disk: check mass storage drivers for boot image
      • SMSTS.log: mostly found under \windows\<system32/sysWOW64/temp>, can also be under \smstslog, \_SMSTaskSequence
    • After setup: CCMSetup.log in %windir%\system32\ccmsetup

 

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