SCCM 2012 OSD troubleshooting guide

Here’s a simple troubleshooting guide when running into trouble while using SCCM 2012 Operating System Deployment (OSD). Of course it’s not intended to be 100% complete. Let me know in the comments if there are any important omissions or otherwise…

• Network connectivity: cabling, VLAN, VMware vSwitch, Hyper-V virtual network
  • Firewall
    • PXE requests: UDP ports 67, 68, 69, 4011
    • OS installation: 69/UDP
  • DHCP Server: lease being used
• SCCM Administration workspace
  • Site, Configure site components, Software Distribution
    • Network Access account: needs read access to shares containing images and drivers
  • Distribution point properties
    • General: certificate expiration
    • PXE: enabled, allow this DP to respond, enable unknown computer support
    • Multicast: enable multicast
    • Boundary groups
• SCCM Software Library workspace
  • Drivers for network and storage, distribute
  • Boot image
    • import drivers for network and local disk access, drivers must match boot image (WinPE 2 = Vista+, unrelated to final OS)
    • Properties
      • Customization: enable command support (F8, smsts.log)
      • data source: deploy from PXE
    • distribute
  • Operating System Installer package properties
    • data source refers to OS media
    • Distribution Settings: Allow to be transferred via multicast
    • distribute
  • Task sequence
    • capture image path refers to destination wim image to be created
    • account needs write access
    • deploy to specific collection or unknown computers, purpose available, boot media and PXE
• SCCM Monitoring workspace
  • Distribution Point Configuration Status: PXE and Multicast columns: enabled
  • System Status, Site Status: site server, distribution point, multicast service point healty
  • System Status, Component Status: SMS_EXECUTIVE, SMS_MULTICAST_SERVICE_POINT healthy
  • Reports, Task sequence*
    • e.g. Last 1000 messages for a specific computer (Errors, warnings and information)
• Target PC/VM
  • Hyper-V VM: Legacy NIC (not necessary anymore since HV 2012 R2?) connected to correct virtual network
  • boot from NIC in BIOS
  • setupapi.log, netsetup.log
  • WinPE phase
    • ipconfig: check networking, DHCP, network drivers for boot image
    • diskpart | list disk: check mass storage drivers for boot image
    • SMSTS.log: mostly found under \windows\<system32/sysWOW64/temp>, can also be under \smstslog, \_SMSTaskSequence
  • After setup: CCMSetup.log in %windir%\system32\ccmsetup

Tags: Configuration Manager, OSD, System Center